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Anne Winters as Ingrid, a pregnant housekeeper at the Riviera.Shalim Ortiz as Mateo, the hotel manager and Santiago's right-hand man who secretly works for the hotel's creditors.Lincoln Younes as Danny, a recently hired waiter at the Riviera who is investigating the disappearance of his sister Sky, who worked at the hotel.P" Parker, the head of staff at the Riviera Bryan Craig as Javi Mendoza, Santiago's disabled playboy son who wants to take on more responsibility.Denyse Tontz as Alicia Mendoza, Santiago's daughter who recently graduated with an MBA from the Cornell University School of Hotel Administration and steps in to help her father manage the ailing hotel.
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She is Carolina and Yoli's mother and Javi, Alicia and Jason’s stepmother. Roselyn Sanchez as Gigi Mendoza, Santiago's second wife who was also Beatriz's best friend.He is Javi, Alicia and Jason’s father and Carolina and Yoli's stepfather. Demián Bichir as Santiago Mendoza, the patriarch of the Mendoza family and owner of the Riviera Grand Hotel, which he inherited from his late wife Beatriz.Set at the Riviera Grand Hotel, the last family-owned hotel in Miami Beach, Grand Hotel follows owner Santiago Mendoza, his glamorous second wife, Gigi, and their adult children, as well as the Riviera's staff.